Lg G4 Starts to Turn on Then Shuts Off Again
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stupid phone dies all the fourth dimension and at present it will not plow on
08-08-2015 x:45 PM
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Welcome to AC.
Return nether warranty?
Posted via the Android Key App
08-09-2015 06:10 AM
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YESSS!!! Thank you for posting this! I am having the same problem with my phone!!! I got ripped autonomously on my thread for this same complaint, it's refreshing to know that someone is having the same issue. My phone shuts down constantly every twenty-four hours and I have to have out the battery only for it to freeze and then close correct back down. Apparently according to the responses on my thread about this I got a "rare dud" and it shouldn't be doing this. If yous issue is resolved, how did you go it taken intendance of?
08-11-2015 12:13 PM
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YESSS!!! Thank you for posting this! I am having the same problem with my phone!!! I got ripped apart on my thread for this same complaint, it's refreshing to know that someone is having the same event. My phone shuts downwardly constantly every day and I have to accept out the battery merely for it to freeze then shut right back down. Plainly according to the responses on my thread about this I got a "rare dud" and information technology shouldn't exist doing this. If you effect is resolved, how did you get it taken care of?
I've read your other thread and you didn't get "ripped apart" (bated from two inappropriate posts that should exist removed). Your other thread was titled, "LG G4 This Phone is Garbage", and people provided aid for about of your issues. The random shutdown thing actually is rare, in that you 2 are the simply ones I've seen that have this upshot. So it's either an app upshot from who-knows-what, or it can mayhap resolved via factory reset, or your telephone just needs to exist fixed. As I've read most every thread in this forum, and you guys are the only ones to come forward with this effect, then have the fact that there maybe is something seriously wrong with your phone that non everyone else is experiencing.
08-11-2015 12:25 PM
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My LG G4 shuts downwardly without warning and cannot be turned back on. I accept to accept out the battery, wait, put it back in and so it sometimes starts back up. Other times it goes to the "spark" screen and locks up so I take the battery out again, put dorsum and try once again. It then goes through a restart process that has taken up to an hour to complete. Dart was no aid... and your negative aroused answer to the other person was no help either... (sswitzer)
Contacting LG straight instead.08-14-2015 01:22 PM
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After shutting down, attempt removing your SD bill of fare (assuming you take one) and running for a while without information technology. A corrupted menu can crusade random shutdowns and or reboots. If that fixes it, the carte itself could be OK only accept a corrupted file that causes a shut downward whenever information technology's accessed. Yous could outset with reformatting the carte du jour, if that doesn't work, you'd have to replace it with a knew ane.
08-14-2015 01:35 PM
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My LG G4 shuts down without alarm and cannot be turned back on. I have to take out the battery, wait, put it back in and and then it sometimes starts back up. Other times it goes to the "spark" screen and locks up so I accept the battery out over again, put back and try again. It then goes through a restart procedure that has taken up to an hour to consummate. Sprint was no assist... and your negative angry respond to the other person was no help either... (sswitzer)
Contacting LG straight instead.In a non-angry, hopefully helpful tone: you're experiencing something that is most likely caused either by a bad SD card (as greydarrah has noted) or a bad app. SD bill of fare result is easy to diagnose. To see if it's a bad app, reboot in Rubber Manner and see if the problem persists... and if non, then get-go figuring out which of your apps is causing the upshot. If none of that works, either try a factory reset or return your phone to your carrier (or wherever.)
08-14-2015 01:49 PM
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My LG G4 shuts down without warning and cannot be turned dorsum on. I accept to accept out the battery, wait, put it back in and then it sometimes starts dorsum up. Other times information technology goes to the "spark" screen and locks up so I take the battery out once again, put back and effort over again. Information technology so goes through a restart procedure that has taken up to an hour to complete. Sprint was no assistance... and your negative angry reply to the other person was no assistance either... (sswitzer)
Contacting LG directly instead.Umm...there was nix aroused or negative about his post. He provided troubleshooting steps and and so stated what is but fact about technology...y'all just get a bad one sometimes.
Non cool to come to this forum and in your first and just mail service accuse someone that way. Especially someone who is/has done nothing but post helpful information and start a sticky thread.
What did Sprint tell you?
08-xiv-2015 02:01 PM
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im glad i came across this post. mine is doing the same i accept had mine since it first came out. did accept g3. dearest these phones.
mine as done it since tuesday i was backing it up and lg bridge came up with 2 software updates. and then i backed my phone upwardly and washed the update, now with outcome as others, on my g4 02 uk unlocked i have
android ver 5.one
kernel three.10.49
build lmy47d
software v10d234-10
that'southward the g4 h815, now i dont know to accept sd card out back information technology upwards, and put my fill-in original on the phone. or just take sd menu out to rule that out.
any ideas please.that rules out sd card taken out. i think i volition become back or do a factory restore.
08-15-2015 07:30 AM
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Okay, I have the H815 and simply had a random reboot in one case throughout its 2 months of service. It was depression on battery, though.
I can give you some tips to diagnose the issue;
- Remove the SD card if you have one inside.
- Uninstall any apps that are of no employ or ones that await suspicious.
- Exercise a factory reset if the higher up 2 didn't help
If your phone yet randomly reboots, take it back for an RMA.
Mine still works fine. Zero lag and no serious problems aside from that puzzling random reboot.
08-15-2015 10:22 AM
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well ive washed the meridian ii and its all the same doing it, so ill look awhile longer and do a factory reset, can i use my backup before i done the update.ive not backed the version up. plus what is every1 running when thay put the update out ie
android ver 5.1
kernel three.10.49
build lmy47d
software v10d234-1008-15-2015 02:42 PM
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well ive done the pinnacle 2 and its all the same doing it, so ill wait awhile longer and do a factory reset, can i use my fill-in before i washed the update.ive not backed the version upward. plus what is every1 running when thay put the update out ie
android ver 5.1
kernel 3.10.49
build lmy47d
software v10d234-tenTake y'all tried a Safe Manner boot?
08-15-2015 04:38 PM
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Mine has been doing this too but just for the past few days. I know I got some Sprint Pack update inside the last calendar week and and then got a message that i of the apps couldn't exist updated....it seems to have started after that and so I'm wondering if there's a connexion. Today information technology took four times of removing the battery before it would finally start, and then it did a one-half-hour app optimization thing...ate up about 12% of my bombardment and now the back of the phone is hot to the touch.
I have loved this telephone up until this trouble started happening simply I'm getting actually frustrated with it over this.
Considering doing a mill reset merely then I lose all of my settings, right? And I really don't desire to take to become through redoing all the settings once again.
In the meantime, does anyone know how to actually get the SD card out of the telephone?! Instructions are straightforward, but when information technology comes to sliding out the menu--it won't. I can push it out from the top with my fingernail but it only moves most 1-2 mm and that'south not enough to get concord of information technology and pull it the rest of the way out.
GAAAHHH!
08-15-2015 04:39 PM
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Have you lot tried a Safe Mode boot?
deplorable mate but how practise i practice that cheers.
08-15-2015 05:03 PM
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Mine has been doing this too but only for the by few days. I know I got some Sprint Pack update within the last calendar week and then got a message that one of the apps couldn't be updated....it seems to have started after that so I'm wondering if in that location's a connection. Today it took 4 times of removing the bombardment before it would finally start, and then it did a half-hour app optimization affair...ate up near 12% of my battery and now the back of the phone is hot to the touch.
I have loved this phone upwardly until this problem started happening but I'chiliad getting really frustrated with information technology over this.
Considering doing a factory reset but then I lose of my settings, right? And I really don't desire to have to go through redoing all the settings once more.
In the meantime, does anyone know how to actually go the SD card out of the phone?! Instructions are straightforward, but when information technology comes to sliding out the card--it won't. I can push information technology out from the top with my fingernail but it but moves nearly one-2 mm and that'southward not enough to become concord of information technology and pull it the residuum of the mode out.
GAAAHHH!
seems nosotros are in the same boat, why are you having trouble getting sd card out. merely plough of phone it will come out with or with out battery pull. but saying that im gear up to factory reset, only im waiting to see how to hard reboot thank you.
08-15-2015 05:07 PM
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sorry mate but how do i exercise that thank you.
Hold downwardly the ability push to get the power bill of fare. Long press power off until you lot go the prompt for safe manner.
08-15-2015 05:13 PM
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got this its not mine copy/paste, i have done it this way.
LG G4 Prophylactic Mode
Printing and Concur the Ability Button
Let Go of the Ability Push button When the Power Menu Appears
Tap and Hold the 'Power Off' Option
Tap on the 'OK' Option When Told About Rebooting into Safe Mode
Wait Until the LG G4 Reboots into Safe ModeExplanation
Safe Mode for the LG G4 is a mode for you to disable all 3rd party applications from employ. The reason why Google added it is so that we can find out if a 3rd party application is the reason why something is wrong with our phones. For example, if you are experiencing excessive bombardment drain on the LG G4, then it is recommended that y'all boot into Safety Mode and monitor your battery usage while in this manner. If your battery drain improves while in Safe Fashion then a 3rd party application is likely the culprit and now it is your job to find out which one it is.08-fifteen-2015 05:18 PM
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seems we are in the same gunkhole, why are you having trouble getting sd menu out. simply turn of phone information technology will come out with or with out bombardment pull. but proverb that im gear up to factory reset, only im waiting to see how to hard reboot thanks.
Mine does NOT come up out. If your phone isn't Sprint out set-ups might be different. The usual "button and information technology volition popular out" maneuver is not working with mine.
08-xv-2015 05:24 PM
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Mine does Not come out. If your phone isn't Sprint out set up-ups might be dissimilar. The usual "push and it volition pop out" maneuver is not working with mine.
Every bit far every bit SD card instructions all models are the same. I'd take it to a sprint store and have them look at it.
08-xv-2015 05:40 PM
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Mine does Not come out. If your telephone isn't Sprint out set-ups might be different. The usual "button and it volition pop out" maneuver is not working with mine.
You should be able to merely pull the menu with your fingernail toward the battery to get it out of the slot.
08-fifteen-2015 05:45 PM
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Mine does Non come out. If your phone isn't Sprint out set-ups might be dissimilar. The usual "push button and it volition pop out" maneuver is not working with mine.
You can ordinarily take a piece of record, stick it to the border of the sd card and pull information technology out. I've too used a needle to elevate information technology out.
08-fifteen-2015 05:49 PM
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Likewise! I didn't discover this until I'd removed the SD card several times by dragging it out with a fingernail:
There is a little piece y'all can slide down towards the bottom of the telephone, which will push the SD card out. It's a small black plastic "tab", next to where it says "Micro SD" on the back of the phone itself.
It helped me get the carte du jour out. Because, as was noted, you lot can't push it in, to arrive popular out, like on my GS3.
08-15-2015 06:53 PM
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i have even tried this at the infinitesimal since doing condom mode telephone every bit been ok going to leave sd card out for 24 but also read this. again non mine copy/paste
Touchscreen Issues
Some LG G4 users have been reporting virtually a slew of touchscreen problems in the recent by, wherein the device often fails to register taps and swipes and sometimes results in a delayed response that apparently affects native features like Knock Code.
Affected users have mostly been complaining nearly a very sluggish default keyboard, also facing issues while accessing the notification dropdown menus.
Potential fixes
Launch the Dialer and enter 277634#*# or 3845#*Model# (where model is the version of the device, east.g. 811, 815, etc.) to enter the Service Menu. Go to Device Test > Service Menu > Manual Test > Affect Draw Test and select Manual. Try touching, borer, and swiping on the test area and wait for any missed touches, indicated by the lack of a red mark in that area.
If service bill of fare cannot be accessed, just download the Multitouch Test app from the Google Play Store, and bank check if in that location are whatever problems with the touchscreen.
The LG Keyboard lag tin can be fixed by installing LG'south latest software update to handle this problem, and this seems to have alleviated the issue. If you missed this update, endeavor a third-political party keyboard from the Google Play Shop. All the same, some users have reported that problems persist with these besides.
Alternatively, this result can exist resolved by using "Force GPU Rendering" in the Programmer Options. To unlock these settings, go to Settings > General > About Phone > Software Info and tap on the build number continuously until you see the message: "You are now a developer". Afterwards this message appears, go to Developer Options in the Settings menu, and activate Strength GPU Rendering.
Those who are using screen protectors on their telephone can fix this upshot by just removing it.
In case of the entire screen existence unresponsive to affect, information technology is likely to be a hardware fault, and picking upwardly a replacement could be the simply viable solution.08-fifteen-2015 07:03 PM
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i take even tried this at the minute since doing safe mode phone equally been ok going to leave sd menu out for 24 just also read this. again not mine copy/paste
Touchscreen Issues
Some LG G4 users take been reporting most a slew of touchscreen issues in the contempo by, wherein the device oftentimes fails to register taps and swipes and sometimes results in a delayed response that apparently affects native features like Knock Code.
Affected users have generally been complaining about a very sluggish default keyboard, besides facing bug while accessing the notification dropdown menus.
Potential fixes
Launch the Dialer and enter 277634#*# or 3845#*Model# (where model is the version of the device, e.grand. 811, 815, etc.) to enter the Service Menu. Go to Device Test > Service Menu > Manual Test > Touch Draw Examination and select Manual. Try touching, borer, and swiping on the test area and await for any missed touches, indicated by the lack of a red marking in that area.
If service menu cannot exist accessed, just download the Multitouch Test app from the Google Play Store, and cheque if there are whatsoever issues with the touchscreen.
The LG Keyboard lag tin can exist stock-still by installing LG's latest software update to handle this problem, and this seems to have alleviated the outcome. If you missed this update, try a third-party keyboard from the Google Play Store. However, some users have reported that problems persist with these also.
Alternatively, this upshot tin can be resolved by using "Force GPU Rendering" in the Developer Options. To unlock these settings, go to Settings > General > About Telephone > Software Info and tap on the build number continuously until yous see the message: "You are now a developer". Afterward this message appears, go to Developer Options in the Settings carte du jour, and activate Force GPU Rendering.
Those who are using screen protectors on their phone tin can fix this issue by just removing it.
In case of the entire screen being unresponsive to touch, it is probable to be a hardware fault, and picking upwards a replacement could be the but feasible solution.I don't know about the keyboard lag, except that many people are finding the Google keyboard amend on the g4.
So did safe fashion stop the shut down / reboot bug? If then then the side by side step is to figure out which installed app was causing the problem.
08-15-2015 08:05 PM
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no nevertheless rebooting put google key board on. ive emailed lg. just waiting on them or go back to my support.
08-xvi-2015 11:21 AM
Why does my LG G4 keep shutting down?
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Source: https://forums.androidcentral.com/lg-g4/564635-why-does-my-lg-g4-keep-shutting-down.html
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